Employment Opportunities

The quality and effectiveness of any health care service is dependent upon the employment of qualified and motivated individuals. Willamette Family is looking for enthusiastic team members to share in our mission to provide readily accessible, quality mental health and substance abuse services in an atmosphere that promotes compassion, respect and well being.


EQUAL OPPORTUNITY EMPLOYER:
Willamette Family Inc. prohibits discrimination on the basis of any characteristics protected by applicable local, state, federal laws and any agency policy including, but not limited to, discrimination based on race, color, religion, national origin, sex, or sexual orientation.

DATE POSTED: JOB TITLE/POSTING
10/11/2018 Receptionist/Customer Service Representative
10/11/2018 Mental Health Skills Builder in Substance use Residential Treatment Program
09/24/2018 Mental Health Therapist (QMHP)
08/23/2018 Peer Support Specialist
08/20/2018 Maintenance Position
08/17/2018 Family Advocate
08/08/2018 Assessment/ Entry & Enrollment Counselor
07/26/2018 Substance Abuse Outpatient Counselor
07/26/2018 Treatment Housing Case Manager for Young Adult Women & Grand Plaza Clients
07/20/2018 Mental Health Therapist
06/19/2018 Medical Billing Specialist
06/05/2018 Substance Abuse Program Support Staff / Residential Technician
06/05/2018 Cook
06/05/2018 Housekeeper
06/05/2018 Detox Counselor
06/05/2018 Family Nurse Practitioner for our Integrated Medical Home
06/05/2018 Sub-Acute Detoxification Aide/Tech (Mulitiple Job Types Available)
download job application form here ← || → EEO Data Form
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JOB POSTINGS

2016 100-Best-Logo-2014
2015 100-Best-Logo-2014
2014 100-Best-Logo-2014
Position/Title: Receptionist/Customer Service Representative
Location: 1651 Centennial Blvd, Springfield, OR 97477
job type: Full time 8am-5pm, Monday-Friday
salary: $12-$14 depending on experience
open until: Position is Filled

POSITION SUMMARY:
The primary responsibility of this position is to provide excellent customer service for all internal and external WF customers. 

MINIMUM QUALIFICATIONS

  • High school diploma or equivalent education
  • Typing >25 words per minute
  • Must have a valid Oregon Driver’s License
  • Must pass a required criminal records background check
  • Must adhere to the agency’s non-discrimination policies

ESSENTIAL DUTIES AND RESPONSIBILITIES

This position will be cross-trained with other department positions. Duties may include performing functions of other positions on any given workday.

  • This positions responsibility is to field all incoming phone calls in a manner that conveys excellent customer service in an expeditious manner.
  • Receives incoming phone calls, taking messages when appropriate. Provides accurate information to callers as needed. Inclusive of directions to all of our sites.
  • Collecting initial demographic information in an accurate and expedient manner. When necessary as directed.
  • Ability to use triage model to assure calls are routed appropriately.
  • Possess the knowledge of all programs and discern the appropriate course of action with each call.
  • General office duties inclusive of but not limited to making copies, sending faxes.
  • Maintain confidentiality in accordance of 42 CFR Part 2/HIPAA
  • Accurate gathering of information necessary to facilitate hand off to intake personnel.
  • Must possess accurate knowledge of all WF services with ability to locate program descriptions in searchable electronic file and or Hard Copy in a prompt manner.
  • Provide reminder calls for Centennial client appointments
  • Ensures each client who attends mental health appointments are provided information about the Healthy Rewards Program and offered a Healthy Rewards Ticket
  • Maintain electronic urinalysis program, collect urine samples, document collection and results in care logic
  • Maintain program rosters
  • Complete all other duties as assigned by department’s supervisor and or director.

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

Knowledge, skills and abilities demonstrating competence through experience or education in the following essential job functions:

  • Possess some global WF operational knowledge
  • Required knowledge in ASAM-PPC 2R, OAR’s, and 42 CFR Part 2/HIPAA.
  • Data entry skill set to be inclusive of but not limited to the ability to adapt to different data collection software.
  • Excellent Multi-line phone system /multitasking skills.
  • Physically able to sit for long periods of time.
  • Knowledge of Office 2010 software applications including Outlook.
  • Has ability to provide oral and written directions
  • Has knowledge and practice of de-escalation methods
  • Has the flexibility to respond to changing needs and environments
  • Has the ability to work in an environment where people may be verbally hostile and/or abusive
  • Effectively manages time and meets deadlines
  • Proficient in documentation
  • Professional written and verbal communication and interpersonal skills.

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Position/Title: Mental Health Skills Builder in Substance use Residential Treatment Program
Location: Cheshire- Women’s Residential, or Green Acres Carlton- Men’s Residential
job type: Full Time – Swing Shift Thurs- Mon 2pm-10pm
salary: Annual salary depending on experience, starts at $17 per hour. Sign on Bonus: $1,000 ($500 at the time of hire and $500 with successful completion of trial service).
supervisor: Residential Program Director/MH Clinical Supervisor
open until: Position is Filled

MINIMUM QUALIFICATIONS

  • Demonstration of competence through experience and education in leadership, wellness, oversight and evaluation of services, individual service and support planning, case management and coordination, utilization of community resources,
  • Bachelor’s degree in social work field, counseling, or related field, with emphasis on working with children, adolescence, and adults required
  • Minimum 1 year in a position with similar responsibilities
  • Must meet the QMHA credentialing requirements
  • Valid Oregon Driver’s License required for community activities
  • Must pass a required criminal records background check
  • For an individual recovering from the disease of addiction, continuous abstinence for at least the past two years and demonstration of as defined: OAR 309-019-0125 (10).

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Provide effective, culturally responsive mental health skill building services to individuals and families actively participating in Mental Health Services in the SUD’s residential program
  • Direct coordination with Mental Health Therapists
  • Complete written paperwork and billing within timelines
  • Collaborate with multiple programs in the community to provide services to individuals and families in the community
  • Knowledge of Mental Health assessments and creating individual goals for individuals based on assessment
  • Attend and participate in weekly program meeting
  • Ensures that culturally appropriate services are implemented within the context of social, cultural, racial, gender-specific sensitivity and understanding
  • Communicates and integrates agency mission, goals, policies and procedures into daily practice
  • Participates as a member of the residential program to integrate services into an effective continuum of care that focuses on health and wellness
  • Assures security measures are taken to protect Individual Service Records in accordance with OAR’s, 42 CFR Part 2 and HIPAA
  • Maintain a high level of ongoing knowledge and education regarding mental health services  
  • Other duties as assigned

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

Knowledge, skills and abilities demonstrating competence through experience or education in the following essential job functions:

  • Excellent ability to work as a contributing member of multidisciplinary team
  • Understanding and awareness of issues commonly associated with substance abuse and dependence and the effects on individuals, their children and families
  • Excellent organization skills, including tracking and management of multiple cases 
  • Create, Organize and maintain paper and electronic filing systems
  • Prioritize and meet deadlines and manages times
  • Required knowledge of OAR’s, 42 CFR Part 2/HIPAA.
  • Proficient computer skills including Outlook,
  • Has ability to follow oral and written directions and to apply techniques for special needs
  • Has flexibility in responding to changing needs and requirements
  • Has ability to work in an environment where people may be verbally hostile and/or abusive
  • Professional written and verbal communication and interpersonal skills.
  • Ability to learn the Electronic Medical Records

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Position/Title: Mental Health Therapist (QMHP)
Location: 149 W. 12th Ave. Eugene, Or. 97401
job type: Full Time
salary: Depending on Experience
supervisor: S. Eileen Watters, LPC, QMHP/Program Manager: Lynae Nelson, LPC, QMHP
open until: Position is Filled

POSITION SUMMARY:
As a licensed mental health provider in Lane County, Willamette Family offers individual therapy for adults, children, and adolescents, family therapy, couples therapy, and group therapy. Mental Health services exist within a comprehensive array of integrated services including substance abuse treatment, children and family services, and primary health care (see www.wfts.org).

MINIMUM QUALIFICATIONS

  • Flexibility: some evenings and weekend hours may be asked and may be asked to provide treatment at more than one Willamette Family clinic location
  • Comfortable with providing services in the community
  • Strong verbal and written communication skills
  • Strong interpersonal skills and ability to work as part of a multi-disciplinary team
  • Ability to learn and utilize electronic medical records system
  • Ability to multi-task
  • Reliability and consistent attendance
  • Preference given for bi-lingual, English/Spanish fluency

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Skills, experience, and ability to provide effective, culturally responsive mental health services (assessment and treatment) to diverse populations
  • 1 year or more experience working with individuals, families, and groups in an integrated treatment setting
  • Understanding and awareness of issues commonly associated with substance abuse and dependence; co-occurring treatment experience preferred
  • Experience and ability to use evidence based interventions and treatment modalities
  • Maintain confidentiality in accordance of 42 CFT Part 2 and HIPPA
  • Ability to keep and maintain up to date files with appropriate and thoughtful documentation
  • Ability to meet explicit deadlines and paperwork requirements
  • Ability to function as a member of a multidisciplinary team
  • Ability to assist with mental health crisis situations during scheduled working hours
  • Ability to learn and to utilize electronic data systems and case record documentation
  • Complete any tasks assigned by the Program Manager, Clinical Supervisor, and Program Director
  • Participate in on call crisis after hours phone rotation

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

  • Master’s Degree or higher in social work, counseling, marriage and family therapy, or related field.  Must be eligible to become Qualified Mental Health Professional (QMHP).
  • Preference will be given for applicants who are licensed mental health professionals, (LPC, MFT, or LCSW) and/or who have substance abuse disorder treatment certification (CADC I, CADCII, CADCIII, or MAC).
  • For an individual recovering from the disease of addiction, continuous abstinence for at least the past two years and demonstration thereof as defined in ISSR 309-032-150.

COMPENSATION:

  • Beginning Hourly Wage DOE
  • Generous benefit package
  • Clinical supervision
  • CEU opportunities

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Position/Title: Peer Support Specialist
Location: Rapid Access Center: 195 West 12th Ave. Eugene, OR. 97401
job type: Full Time
salary: Negotiable/ Depending on Experience
supervisor: Colleen Smith CADCII Director of Health Clinic, PSS, and Housing/ Amy Zamudio, PSS, CHW, Program Supervisor
open until: Position is Filled

POSITION SUMMARY:
Under general supervision, PS will work directly with WF individuals obtaining services by assisting in the promotion of abstinence, self-sufficiency and self-determination. The PS works in helping teach concepts of health promotion involving physical, mental, and social wellbeing and removing all other identify barriers to recovery.

MINIMUM QUALIFICATIONS

  • Successful completion of AMH approved training.
  • Must be on the Oregon Health Authority Traditional Health Worker Registry.
  •  A self-identified person in recovery from a substance use disorder/mental health, who meets the abstinence requirements for recovering staff in alcohol and other drug treatment programs (2 years); or (c) A family member of an individual who is a current or former recipient of addictions services.
  • Be acquainted with local community resources.
  • Good verbal and written skills.
  • Able to work some evening and weekend hours.
  • Must be able to maintain confidentiality in accordance with WF policy, HIPPA and 42 CFR Part 2.
  • Must be able to pass criminal background check

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Identify barriers to full participation in service and develop strategies to overcome those barriers.
  • Link individuals with self-help and/or support groups that exist in the community.
  • Coach individuals in the independent use of community supports.
  • Assist clinical staff in interventions with individuals disengaging from services.
  • Document interactions in the permanent record according to OAR’s and WF policy.
  • Completing daily rosters
  • Complete any tasks assigned by the Program Supervisor, Clinical Supervisor, and Director.

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Position/Title: Maintenance Position
Location: Eugene
job type: Full Time
salary: DOE
supervisor: Lori Jacobsen- Facility Senior Manager
open until: Position is Filled

POSITION SUMMARY:
Facility will provide maintenance on seven different locations
MINIMUM QUALIFICATIONS

  • Must have excellent organization and time management skills
  • Have a broad range of skills in and not limited to simple electrical, plumbing, painting, and construction.
  • Experience with changing out ballast and lights
  • Excellent communication skills
  • Valid driver’s license, and have a clean driving record
  • Must be able to pass a physical exam, background check, & drug screen
  • Be flexible and able to move from one project to another as directed by supervisor
  • Friendly, calm demeanor, and able to work well with a team
  • Able to lift 50 – 100lbs
  • Would be a plus to have experience with floor care – Deep cleaning and waxing

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • To take care of all seven sites general maintenance and help on bigger projects
  • Under supervision to be given projects to be completed daily

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

If in recovery – 2 year’s continuous clean time.

To apply send letter of interest AND resume to Lori Jacobsen 687 Cheshire Ave. Eugene, OR. 97402
Qualified applicants will be invited for an interview.

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Position/Title: Substance Abuse Program Support Services Specialist
Location: 687 Cheshire Ave Eugene, Or. 97402
job type: Full Time- Graveyard Shift
salary: Depending on Experience
supervisor: Trina Renfrow and Rose Latimer
open until: Position is Filled

MINIMUM QUALIFICATIONS

  • For an individual recovering from the disease of addiction, continuous abstinence for at least the past two years and demonstration of as defined: ISSR 309-032-1520 (4).
  • Have an understanding of Substance Abuse Treatment as well as psychotropic medications.
  • Valid ODL, with a clean driving record.
  • Pass Criminal background check.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Telephone reception: receiving incoming phone calls, routing calls, taking messages, providing general information.
  • Dispense medications in accordance with Willamette Family Policy and procedure.
  • General office duties: make copies, send faxes, sorting mail and occasionally assist individuals to complete forms.
  • Assist counselors with a variety of office duties, including file maintenance.
  • Maintain confidentiality in accordance of 42 CFR Part 2/HIPAA
  • Drive residents to a variety of appointments and meetings.
  • Provide a variety of support to all residents including assisting parents and children & crisis intervention.
  • Collect U.A.s from residents.
  • Notify managers, supervisors, counselors, and family advocates of necessary information regarding residents at the facility.
  • Oversee curfews and bedtimes. Complete bed checks.
  • Monitor visitation.
  • Maintain daily log.
  • Complete any tasks assigned by the Program Manager/Clinical Supervisor and Program Director.

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

  • Able to learn new skills and keep up with the changes in the program
  • Data entry
  • Multi-line phone systems
  • Professional written and verbal communication and interpersonal skills
  • Multi-tasking

To apply: Send resume by email to TrinaR@wfts.org or mail to 687 Cheshire Ave, Eugene, OR. 97402. Qualified applicants will be invited for an interview. Resumes will be accepted until the position is filled.

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Position/Title: Family Advocate
Location: Women’s Residential: 687 Cheshire Ave. Eugene, OR. 97402
job type: Full Time
salary: Depending on Experience with Fulltime benefit package
supervisor: Edith Baumgart Senior Manager
open until: Position is Filled

POSITION SUMMARY:
The Family advocate position is a fulltime position embedded at the Women’s Residential Facility, hours for this position will Tuesday- Friday swing shift 2:00 PM- 10:00 PM and Saturday 10:30 AM-6:30 PM

MINIMUM QUALIFICATIONS

  • For an individual recovering from the disease of addiction, continuous abstinence for at least the past two years and demonstration of as defined: ISSR 309-032-1520 (4).
  • Pass the Background check with the Oregon Childcare Division; and the Department of Human Services provider criminal background check –Maintain ongoing  enrollment
  • Knowledge of substance abuse treatment and recovery
  • Bachelor’s  Degree in Human Services* or related field; with additional training in parenting education and Early Childhood Education
  • Ability to be credentialed by a Qualified Mental Health Associate
  • Valid Oregon Driver’s License- ability to qualify to transport clients under the WF guidelines
  • Previous experience in related position
  • Must be able to pass a pre-employment analysis screening

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Assess the strengths, needs and risk factors of families and children seeking agency services
  • Develop individual and family service plans in partnership with each client, based upon the family assessment
  • Meet 1:1 with each individual to review, update goals and to discuss progress, concerns and case plan
  • Complete case record documentation per policy and within designated timelines
  • Meet, review, and chart progress with each client on a regular and ongoing basis
  • Work with CDC, mental health, and treatment staff to coordinate care and to integrate services to support and to achieve service plan goals
  • Communicate with DHS per WF policy and guidelines
  • Coordinate activities for parent child interaction to strengthen attachment
  • Make home visits as indicated to help clients achieve case plan goals
  • Attend Court hearings as indicated and directed by Program Manager
  • Participate in integrated case staffing as requested
  • Participate in the weekly staff  meeting and clinical supervision
  • Attend community meetings as necessary
  • Supervise Visits as necessary
  • Check in with support staff throughout shift to determine any special needs for families
  • Transport families to medical appointments when necessary
  • Provide brief respite care to families
  • Complete any tasks assigned by the Senior Program Manager.

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES
Knowledge, skills and abilities demonstrating competence through experience or education in the following essential job functions:

  • Strong interpersonal and problem-solving skills
  • Good verbal and written skills; Strong group skills
  • Familiarity of, and ability to work with local community resources
  • Must be able to maintain client confidentiality in accordance with WF policy, HIPPA, and 42 CFRR Part 2
  • Have an understanding of and maintain professional  standards and boundaries according the ACCBO code of ethical conduct
  • Ability to function as a member of a team to assist clients in successfully achieving their goals
  • Dependability and reliability, including attendance

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Position/Title: Assessment/ Entry & Enrollment Counselor
Location: WF Admissions: RAPID ACCESS CENTER: 195 W. 12th Ave. Eugene, OR. 97401
job type: Full Time
salary: Based on experience/credentials: QMHP$18.00 -$20.00, QMHP AND CADC $19.00 - $21.00, LCSW, LMFT, LPC $20.00 - $24.00 per hour
supervisor: Brian Nelson, Associate Director. for RAC and Outpatient Treatment
open until: Position is Filled

POSITION SUMMARY:
The Assessment/Entry and Enrollment Counselor is responsible for collecting and compiling sufficient information to assess and determine appropriate need for services, document results of findings and initiate referrals. Assurance of legal and ethical standards. Overall assurance that service delivery is consistent with agency’s mission.

MINIMUM QUALIFICATIONS

  • Master’s Degree or higher, Qualified Mental Health Professional (QMHP).
  • For an individual recovering from the disease of addiction, continuous abstinence for at least the past two years and demonstration thereof as defined in OAR 309-019-0125(10)
  • Skills, experience, and ability to provide effective, culturally responsive assessments and intake to diverse populations
  • Understanding and awareness of issues commonly associated with substance abuse and mental health conditions  
  • Experience providing diagnostic assessments, both treat to target and comprehensive.
  • Desired experience assessing individuals using both a comprehensive mental health assessment as well as an ASAM based bio-psychosocial assessment
  • Desired experience assessing children ages 0-17 using assessment tool developed by WF utilizing the DSM V
  • Ability to learn and to utilize electronic data systems and case record documentation
  • Typing >25 words per minute
  • Must have a valid Oregon Driver’s License
  • Must pass a required criminal records background check
  • Must adhere to the agency’s non-discrimination policies

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Provide assessments and/or screening ensuring immediate access to appropriate services.
  • Provide immediate assistance to walk-in individuals and families
  • Provide mobile evaluations
  • Utilize treat to target assessments
  • Screening for the presence of substance use, problem gambling, suicide potential, mental health conditions including trauma, chronic medical conditions and infectious disease risk assessment
  • Develop initial individual service plan based on assessment results, within the timeframe that reflects level and complexity of services and supports to be provided
  • Serve as a liaison between WF and other service agencies to coordinate appropriate referrals and enrollment for services within required timelines 
  • Ability to function as a member of a multidisciplinary team to provide seamless entry into services
  • Service planning, file management and record keeping per OAR and program policy
  • Provide immediate crisis intervention and assistance in developing safety plans
  • Participate in weekly supervision sessions with Clinical Supervisor and program meetings
  • Complete any tasks assigned by the department Supervisor and/or Director.

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES
Knowledge, skills and abilities demonstrating competence through experience or education in the following essential job functions:

  • Required knowledge in ASAM-PPC 2R, OAR’s, 42 CFR Part 2/HIPAA, for substance abuse and mental health
  • Knowledge of Office 2010 software applications including Outlook
  • Has ability to follow oral and written directions and to apply techniques for special needs
  • Has knowledge of de-escalation methods
  • Has flexibility in responding to changing needs and requirements
  • Complete necessary requirements in order to obtain or maintain certification
  • Has ability to work in an environment where people may be verbally hostile and/or abusive
  • Effectively manages time and meets deadlines
  • Proficient in clinical documentation
  • Professional written and verbal communication and interpersonal skills
  • Reliability and consistent attendance flexibility

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Position/Title: Substance Abuse Outpatient Counselor
Location: 149 W 12th Ave, Eugene, Oregon 97401
job type: Full time, 40 hours per week.
salary: Counselor 1 $14.00-$16.00 per hr., Counselor 2 $16.00-$18.00 per hr., Counselor 3 (CADC III AND QMHP) $19.00-$21.00 per hr.
supervisor: Brian Nelson
open until: OPEN UNTIL FILLED

POSITION SUMMARY:
The Outpatient Counselor is responsible for developing personalized recovery plans that help to establish healthy behaviors and provide coping skills in individuals that suffer from Substance Use Disorders.

MINIMUM QUALIFICATIONS

  • CADC I or above is required to perform duties associated with this position.
  • For an individual recovering from the disease of addiction, continuous abstinence under independent living conditions for the immediate past 2 years.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Present as the primary addiction counselor for SUDS services.
  • Group counseling: Provide individuals with support in a group setting.
  • Facilitate educational presentations.
  • Individual counseling: Assist in the management, resolution, and reduction of substance use.
  • Serve as a liaison between WF and other individual monitoring agencies.
  • Provide culturally sensitive and relevant services to individuals and their families.
  • Maintain a high level of ongoing knowledge and education regarding SUDS. Complete any necessary requirements to maintain certification.
  • Participate in supervision sessions with Clinical Supervisor.
  • Insuring that accurate clinical records are kept and completed in timely manners consistent with OAR’s, and Willamette Family Inc. Outpatient policies.
  • General office duties: make copies, send faxes, and occasionally assist an individual to complete forms.
  • Complete any tasks assigned by the Dept. Supervisor and the Outpatient Director.

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

  • Competence in the treatment of SUDS
  • Required knowledge in ASAM-PPC 2R, ISSR/OAR’s, and 42 CFR Part 2/HIPAA.
  • Knowledge of Office 2007 software applications including Outlook
  • Maintenance of filing systems.
  • Ability or able to gain the ability to utilize electronic health record.
  • Must have ability to pass criminal background check.

To apply: Send resume by email to BrianN@wfts.org or mail to 687 Cheshire Ave, Eugene, OR. 97402. Qualified applicants will be invited for an interview. Resumes will be accepted until the position is filled.

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Position/Title: Treatment Housing Case Manager for Young Adult Women & Grand Plaza Clients
Location: Willamette Family 2123 Marlow Lane Eugene
job type: Full time position available: Monday- Friday 1:00 p.m.-9:00 p.m.
salary: $13.00 per hour
supervisor: Program Supervisor
open until: 08/18/2018

POSITION SUMMARY:
Housing Case Managers provide and coordinate social and health care services. This position is stationed at a treatment housing unit specifically designed for Young Adults in Transition and provides services to the 6 individuals in treatment housing at the Grand. The Housing Case Manager will provide coaching and guidance to residents on healthy recovery based living. 

MINIMUM QUALIFICATIONS

  • Previous 1 year experience with case management
  • Knowledge of substance use disorders and demonstration of understanding of the disease of addiction
  • For an individual recovering from the disease of addiction, continuous abstinence under independent living conditions for the immediate past 2 years.
  • Must have a valid Oregon Driver’s License and pass the expectations to be on the agency insurance
  • Must pass a required criminal records background check
  • Must adhere to the agency’s non-discrimination policies
  • Ability to effectively interact with co-workers, residents/clients, and others with diverse ethnic backgrounds, religious views, political affiliation, cultural backgrounds, life-styles, and sexual orientations and treat each individual with respect and dignity.

ESSENTIAL DUTIES AND RESPONSIBILITIES
Assist program staff with daily operation of the program including, but not limited to:

  • Clerical duties to include creating and closing resident files, making copies, filing documents.
  • Assist with closed files and maintenance of archived files.
  • Assume responsibility for chore distribution to residents and overall housekeeping and maintenance management of the house.
  • Facilitate the completion of weekly schedules and pass requests. 
  • Facilitate group activities/learning opportunities including: meal preparation, shopping, budgeting, and other life skill activities
  • Provide case management activities: needs assessment, barrier removal, referral support and facilitation.
  • Present as a positive role model for residents
  • Provide support for families living onsite with children or when children are visiting
  • Perform program orientations, including enrollment into the program.
  • Maintain data of residents demographics, integration levels, transition outcomes
  • Transportation of residents to and from limited, appts, group activities, health clinic, meetings, medical appointments.
  • Serve as a liaison between WF and other service agencies.
  • Meet regularly with clients 1:1
  • Maintain regular documentation in the Electronic Health Record
  • Plan and facilitate provider meetings for clients as needed
  • Maintain excel spreadsheet for required grant reporting
  • Day to day problem solving with the residents, such as
  • Complete any tasks assigned by the Supervisor, Deputy and Executive Director.

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES
Knowledge, skills and abilities demonstrating competence through experience or education in the following essential job functions:

  • Maintain excel spreadsheet for required grant reporting
  • Day to day problem solving with the residents, such as
  • Complete any tasks assigned by the Supervisor, Deputy and Executive Director.
  • Microsoft Office software applications including Outlook, Electronic Health Record
  • Ability to work independently with the balance of seeking ongoing supervision
  • Has ability to provide oral and written directions
  • Has knowledge and practice of de-escalation methods
  • Has the flexibility to respond to changing needs and environments
  • Has the ability to work in an environment where people may be verbally hostile and/or abusive
  • Effectively manages time and meets deadlines
  • Professional written and verbal communication and interpersonal skills.

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Position/Title: Mental Health Therapist
Location: 1651 Centennial Blvd., Springfield, OR 97477
job type: Full Time
salary: Depending on Experience
supervisor: S. Eileen Watters, LPC, QMHP/Program Manager: Lynae Nelson, LPC, QMHP
open until: Until Position is filled

POSITION SUMMARY:
As a licensed mental health provider in Lane County, Willamette Family offers individual therapy for adults, children, and adolescents, family therapy, couples therapy, and group therapy. Mental Health services exist within a comprehensive array of integrated services including substance abuse treatment, children and family services, and primary health care (see www.wfts.org).

MINIMUM QUALIFICATIONS

  • Flexibility: some evenings and weekend hours may be asked and may be asked to provide treatment at more than one Willamette Family clinic location
  • Comfortable with providing services in the community
  • Strong verbal and written communication skills
  • Strong interpersonal skills and ability to work as part of a multi-disciplinary team
  • Ability to learn and utilize electronic medical records system
  • Ability to multi-task
  • Reliability and consistent attendance
  • Preference given for bi-lingual, English/Spanish fluency

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Skills, experience, and ability to provide effective, culturally responsive mental health services (assessment and treatment) to diverse populations
  • 1 year or more experience working with individuals, families, and groups in an integrated treatment setting
  • Understanding and awareness of issues commonly associated with substance abuse and dependence; co-occurring treatment experience preferred
  • Experience and ability to use evidence based interventions and treatment modalities
  • Maintain confidentiality in accordance of 42 CFT Part 2 and HIPPA
  • Ability to keep and maintain up to date files with appropriate and thoughtful documentation
  • Ability to meet explicit deadlines and paperwork requirements
  • Ability to function as a member of a multidisciplinary team
  • Ability to assist with mental health crisis situations during scheduled working hours
  • Ability to learn and to utilize electronic data systems and case record documentation
  • Complete any tasks assigned by the Program Manager, Clinical Supervisor, and Program Director
  • Participate in on call crisis after hours phone rotation

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

  • Master’s Degree or higher in social work, counseling, marriage and family therapy, or related field.  Must be eligible to become Qualified Mental Health Professional (QMHP).
  • Preference will be given for applicants who are licensed mental health professionals, (LPC, MFT, or LCSW) and/or who have substance abuse disorder treatment certification (CADC I, CADCII, CADCIII, or MAC).
  • For an individual recovering from the disease of addiction, continuous abstinence for at least the past two years and demonstration thereof as defined in ISSR 309-032-150.

COMPENSATION:

  • Beginning Hourly Wage DOE
  • Generous benefit package
  • Clinical supervision
  • CEU opportunities

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Position/Title: Medical Billing Specialist
Location: Downtown: 149 W. 12th Ave. Eugene, OR. 97401
job type: Full time
salary: Based on experience
supervisor: Jennifer Cox
open until: Position is Filled

POSITION SUMMARY:
This is a full time, non-exempt position.  The Medical Billing Specialist performs insurance/billing clerical duties.  The Billing Specialist reviews and verifies patient eligibility and verifies account information against insurance program specifications.  This position resolves routine patient billing inquires/problems and follows up on balances due.  The Billing Specialist may enter and submit data electronically to process charges, payments, denials and adjustments.  The Billing Specialist maintains subsidiary patient accounts balances and provides the Finance Director monthly patient billing and accounts receivable reports.  This position may perform other general clerical or accounting functions as assigned.  Reports to the Business Supervisor.

MINIMUM QUALIFICATIONS

  • High school diploma or equivalent completion.
  • 1-2 years college related to medical billing preferred.
  • 3 years relevant work experience

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Ensures that benefits of Commercial Insurance clients have been verified.
  • Ensures that authorizations of services have been obtained when needed.
  • Ensures services are billed using the appropriate service code and billed on the correct form as required by payers
  • Ensures services are entered into billing software accurately and in a timely manner.
  • Monitors client direct pay contracts and notifies admissions when payments are in arrears.
  • Prepares monthly contracted services billings as required (Federal contract, etc.)
  • Researches and re-bills applicable claim denials
  • Enter client contracts and payments
  • Closes billing software program monthly
  • Reviews and reconciles patient accounts
  • Prepares monthly reports

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES
Knowledge, skills and abilities demonstrating competence through experience or education in the following essential job functions:

  • Knowledge of medical billing and insurance claim filing.
  • Knowledge of managed care, OHP, PPO plans, eligibility, authorization, referral, billings and reimbursement processes
  • Knowledge of ICD-9 and CPT-4 coding
  • Knowledge of related industry, state, and federal standards, laws, and regulations.
  • Experience with various computer software including Microsoft Word and Excel.  Ability to navigate through computer systems.
  • Ability to work independently
  • Excellent time management and organization skills
  • Strong verbal communication and written correspondence skills.
  • Proficient keyboarding ability
  • Ability to maintain a professional manner and appearance
  • Skill in interpersonal relationships
  • Dependable in both production and attendance
  • Able to sit for extended periods of time
  • Able to bend, stoop, reach above head
  • Able to lift and carry up to 20 pounds

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Position/Title: Substance Abuse Program Support Staff / Residential Technician
Location: 1420 Green Acres Rd. Eugene, OR 97408
job type: On-Call/Part-Time
salary: Depending on Experience
supervisor: Brett Decker
open until: Position is Filled

MINIMUM QUALIFICATIONS

  • For an individual recovering from the disease of addiction, continuous abstinence for at least the past two years and demonstration of as defined: ISSR 309-032-1520 (4).
  • Have an understanding of Substance Abuse Treatment as well as psychotropic medications.
  • Valid ODL, with a clean driving record for the last 3 years.
  • Pass Criminal background check and drug test (no cannabis use allowed)

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Telephone reception: receiving incoming phone calls, routing calls, taking messages, providing general information.
  • Dispense medications in accordance with Willamette Family Policy and procedure.
  • General office duties: make copies, send faxes, sorting mail and occasionally assist individuals to complete forms.
  • Assist counselors with a variety of office duties, including file maintenance.
  • Maintain confidentiality in accordance of 42 CFR Part 2/HIPAA
  • Drive residents to a variety of appointments and meetings.
  • Provide a variety of support to all residents including assisting parents and children & crisis intervention.
  • Collect U.A.s from residents.
  • Notify managers, supervisors, counselors, and family advocates of necessary information regarding residents at the facility.
  • Oversee curfews and bedtimes. Complete bed checks.
  • Monitor visitation.
  • Maintain daily log.
  • Complete any tasks assigned by the Program Manager/Clinical Supervisor and Program Director.

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES
Knowledge, skills and abilities demonstrating competence through experience or education in the following essential job functions:

  • Able to learn new skills and keep up with the changes in the program
  • Data entry
  • Multi-line phone systems
  • Professional written and verbal communication and interpersonal skills
  • Multitasking

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Position/Title: Cook
Location: 687 Cheshire Ave Eugene, OR. 97402
job type: Full-Time/Part-time. Variable hours/days
salary: Dependent on experience
supervisor: Jolanda Bell
open until: Open Until Filled

POSITION SUMMARY:
Prepares and cooks family style meals for residents and employees of Willamette Family by performing the following duties.

MINIMUM QUALIFICATIONS

  • The successful individual must be able to perform each essential duty satisfactorily. A basic knowledge of safe and proper use of kitchen equipment and strong adherence to health and safety standards required.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Cooks meals in quantities according to menu and number of persons to be served.
  • Follow the instructions and menus of the day
  • Must have Food Handler’s Card
  • General cleaning and sanitizing skills a must
  • Must Work well with other employees and clients
  • Other duties may include washing dishes, putting away freight and stocking freezers.
  • May direct activities of one or more workers/clients who assist in preparing and serving meals
  • Excellent work habits required
  • Other duties may be assigned by supervisor

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

  • Cooking and general housekeeping experience preferred, will train.

PHYSICAL DEMANDS

  • Standing for extended periods of time, ability to lift up to 50 pounds infrequently and 10 to 20 frequently.  Job description involves bending stooping & twisting.

To apply: Send resume by email to JenniferF@wfts.org and JolandaB@wfts.org
or mail to 687 Cheshire Ave, Eugene, OR. 97402.
Qualified applicants will be invited for an interview. Resumes will be accepted until the position is filled.

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Position/Title: Housekeeper
Location: Buckley: 605 W. 4th Ave. Eugene, OR. 97402
job type: Part-Time/On-Call Hours Vary
salary: Starting pay $10.50/Depending on experience
supervisor: Lori Jacobsen, Facilities Manager
open until: Position is filled

MINIMUM QUALIFICATIONS
It is the policy of Willamette Family Inc. that the person holding the position of housekeeper shall possess the following qualifications at the time of hire:

  • For an individual recovering from the disease of chemical dependency, continuous sobriety for the immediate past two (2) years.
  • Understanding and acceptance of Willamette Family, Inc. Philosophy of Treatment and its implications.

ESSENTIAL DUTIES AND RESPONSIBILITIES – include, but are not limited to the following:

  • Laundry:
    • Keep laundry room organized and clean.
    • Wash and dry client clothes and linens; and any linens, raga, and kitchen garments having to do with operation of business.
    • Notify program managers when laundry loads are completed so that client reps can assist in folding and delivery of clean laundry.
    • Supervise client reps while they are in the laundry room.
    • Fold business-related laundry.
  • Cleaning:
    • Dust mop following areas daily: lobby, south hall, west hall, east hall, counselor aide station, laundry room, cafeteria, and staff lounge.
    • Wash floors listed in twice a day.
    • Clean lobby bathrooms daily including floors.
    • Vacuum any carpeted rooms once per week.
    • Empty trash receptacles in all rooms.
    • Broom front, side, and back patios daily.
    • Buff & clean floors weekly.
    • Perform walk-throughs weekly.
  • Stocking:
    • Keep all bathrooms stocked with dispenser soap, dispenser towels, toilet paper, and working light bulbs.
    • Keep janitor’s supply closet clean and organized. Write up purchase requisitions for supplies as needed.
    • Keep client mini-stores stocked with fresh linens, toilet paper, diapers, etc.

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Position/Title: Detox Counselor
Location: 605 W 4th Eugene, OR
job type: Full Time
salary: Dependent on experience
supervisor: Program Director & Clinical supervisor
open until: Open Until Filled

MINIMUM QUALIFICATIONS

  • Demonstration of competence through experience and education, individual service and support planning, case management and coordination, utilization of community resources, education groups including 12 Step support groups, family and individual therapy or counseling documentation and rationale for services to promote intended outcomes and implementation of all provider policies.
  • Oregon state certification, CADC I or above is required by Willamette Family policy to perform duties associated with this position. CADC II preferred. Applicants working towards certification may be considered for position if application for certification can be made within 6 months of employment.
  • Minimum competency must be demonstrated as defined in: OHA AMH Standards for  Substance Use Disorder Detoxification Services Division 50 with the following qualifications:
    • Have training knowledge and/or experience demonstrating competence in the treatment of substance use disorders, knowledge of substance withdrawal; individual assessment; motivational counseling techniques; trauma informed care.
    • Within six weeks of employment, be currently certified or in process of certification in first aid methods including cardiopulmonary resuscitation.
  • For an individual recovering from the disease of addiction, continuous abstinence for at least the past two years and demonstration of as defined: OAR 309-019-0125 (10).

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Service and treatment planning, program development and record keeping per OAR’s and program policy.
  • Maintain a high level of ongoing knowledge and education regarding addiction treatment. This includes professional development plans (PDP). Complete necessary requirements in order to maintain certification.
  • Communicates and integrates agency mission, goals, policies and procedures into daily practice
  • Assures security measures are taken to protect Individual Service Records in accordance with OAR’s, 42 CFR Part 2 and HIPAA.
  • Complete any tasks assigned by Clinical Supervisor, Program Director and Executive Director.
  • Conduct assessments to identify patient’s level of care need utilizing ASAM PPC-2R.
  • Refer patients to appropriate treatment programs for follow-up care.
  • Participate in direct treatment of patients by attending clinical staff meetings/supervisions.
  • Maintain clinical electronic health records (EHR) on patients’ progress.
  • Arrange transportation and housing for all patients as needed.
  • Conduct educational groups as needed.
  • Work closely with Nursing and Sub-acute Technicians to ensure patient care.
  • Participate in quality assurance and quality improvement activities as directed.
  • Work directly with clinical supervisor for ongoing program development.
  • Do motivational counseling, cognitive behavioral therapies and use trauma informed methods as necessary to improve outcomes.

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES
Knowledge, skills and abilities demonstrating competence through experience or education in the following essential job functions:

  • Addiction treatment service best practices.
  • Required knowledge in ASAM-PPC 2R, OAR’s, and 42 CFR Part 2/HIPAA.
  • Knowledge of Office 2010 software applications including Outlook.
  • Has knowledge, skill, and experience in evidence-based interventions including Motivational Interviewing, Cognitive Behavioral Therapy and other trauma-informed treatment practices
  • Has ability to follow oral and written directions and to apply techniques for special needs
  • Has knowledge of de-escalation methods
  • Has flexibility in responding to changing needs and requirements
  • Has ability to work in an environment where people may be verbally hostile and/or abusive
  • Effectively manages time and meets deadlines
  • Proficient in clinical documentation
  • Professional written and verbal communication and interpersonal skills.

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Position/Title: Family Nurse Practitioner for our Integrated Medical Home
Location: Willamette Family Medical Clinic: 195 West 12th Avenue Eugene
job type: Full Time
salary: Depending on Experience/ Excellent compensation packet offered
supervisor: Colleen Smith Program Manager
open until: Position is filled

POSITION SUMMARY:
Willamette Family is dedicated to providing patient centered care that is cutting edge using evidence based practices. In our clinic FNP’s work independently with consultation services provided and also direction from our medical director. FNP’s are encouraged to be creative/innovative and participate in clinic practice development, decision making and leadership within the agency. The FNP will provide primary care (including managing behavioral health medications) for patients with complex medical, behavioral health, and substances use disorders. They will be working as part of a team that could include behavioral health providers, peer support, care coordinators, and community health workers. Patient visits are longer than at a traditional clinic and there is a lower productivity expectation to meet the care of this population.

MINIMUM QUALIFICATIONS

  • One year experience as a Nurse Practitioner preferred.
  • State of Oregon Nurse Practitioner license with subsection as FNP,ANP or PNP
  • DEA license
  • Understanding of behavioral health issues.
  • Understanding of social detriments of health
  • Understanding trauma-informed care

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Provide medical (acute/primary) care both in the clinic and over the telephone, for patients established in the practice
  • Promote evidence-based practices through the use of the latest research-based guidelines
  • Make professionally autonomous decisions for which he/she is accountable
  • Provide a first point of contact for patients presenting with undifferentiated, undiagnosed problems, making use of skills in history taking, physical examination, problem-solving, and clinical decision-making, to establish a diagnosis and care plan
  • Offer a holistic service to patients and their families, developing where appropriate an on-going plan of care/support, with an emphasis on prevention and self -care
  • Promote health and well-being through the use of health promotion, health education, screening. and therapeutic communication skills
  • Refer patients directly to other services/agencies as an appropriate
  • Work with multidisciplinary team within the clinic, and with additional Willamette Family staff to promote integrated and seamless pathways of care
  • Contribute to Willamette Family achieving its quality targets to sustain the high standards of patient care and service delivery
  • Maintain professional registration and continuing education requirements
  • Create and record accurate clinic and consultation data in the patient’s records
  • Keep up to date with pertinent health-related policy and work with the Willamette Family team to evaluate impact and strategies for adoption and implementation
  • Use EMR efficiently
  • Maintain confidentiality in accordance of 42 CFR Part 2 and HIPAA
  • Complete other duties as assigned

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES
Knowledge, skills and abilities demonstrating competence through experience or education in the following essential job functions:

  • Advanced computer and data entry skills.
  • Excellent interpersonal, oral and written communication skills.
  • Strong organizational skills.
  • Strong emphasis on customer service.
  • Strong dedication to high quality patient care.
  • Commitment to implementing integrated health care
  • Detail oriented

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Position/Title: Sub-Acute Detoxification Aide/Tech
Location: 605 West 4th Eugene, OR. 97402
job type: Multiple job types available: Full Time Grave Yard / Part Time / On Call
salary: DOE
supervisor: Marc Douthit
open until: Position is filled

POSITION SUMMARY:
This position provides direct patient care for a medically monitored 24 hour 7 day a week 22 bed detoxification center and a non-medical sobering service. Has the support of the Director, Program Manager, Nursing Manager, and Nursing Care Provider on duty, the Sub-Acute Coordinator and Lead Aide. The facility operates 24/7.

MINIMUM QUALIFICATIONS

  • For individuals recovering from the disease of alcoholism and/or drug addiction, have maintained continuous sobriety under non-residential, independent living conditions for at least the immediate past 2 years at the time of hire; and shall
  • Possess training, knowledge and experience demonstrating competence in conduction sobering and detoxification services (Individuals may be provided on-the-job training to meet these requirements and may not exercise primary responsibility to provide client care until these qualifications are met)
  • Possess within six weeks of employment, and maintain a current First Aid and CPR certification.
  • Possess and maintain an Oregon Food Handlers Card within 6 weeks of employment.
  • Possess a firm knowledge of safe handling of blood borne pathogens.
  • Be a high school graduate or equivalent.
  • Possess knowledge of the alcohol and drug withdrawal process and procedures.
  • Possess knowledge of the disease concept of addictions.
  • Possess knowledge and information of 12-step groups and other community resources.
  • Possess basic communication, empathy, listening, and paperwork skills
  • Must have the physical ability to bend, stoop, twist, kneel, reach, squat, pull and lift heavy patients or objects, per established policy and procedures.
  • Must be able to climb stairs several times a day.
  • Must be able to document interventions and responses to care. Do so in an accurate, legible, and intelligible manner.
  • Must adhere to agency’s non-discrimination policies.
  • Ability to effectively interact with co-workers and patients with diverse ethnic backgrounds, religious views, political affiliation, cultural backgrounds, life-styles, and sexual orientations and treat each individual with respect and dignity.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • The primary responsibility of each staff member is to provide safety, respect and assure all patient rights are adhered to.
  • Maintain confidentiality of all patients and their records according to ISSR/OAR’s, 42 CFR Part 2 & HIPAA.
  • Review shift log at the beginning of each shift.
  • Keeps and maintains shift log for each shift to include: notation of any incidents, admissions and discharges.
  • Assures that visitors have signed a Visitors Agreement
  • Checks all property brought in by visitors and patients to assure that contraband is not on the property at any time.
  • Assures that volunteers and community service workers as appropriate, complete household chores and maintain the Center in a clean and sanitary way.
  • Assist and be responsible to Nursing Care Provider and Sub-Acute Detoxification Technician on duty as needed and within aide responsibility guidelines.
  • Assist Nursing Care Provider and Sub-Acute Detoxification Technician in hourly monitoring and observation of all patients/guests.
  • Complete all assigned tasks included on the aide checklist for their shift.
  • Attends staff meetings, in-service training, supervision and any other ongoing education and training program as required by Program Director.
  • Keeps self-aware of all agency policy and procedures, and adheres to them.
  • Conducts self on and off the Center in a professional manner, being aware each staff member represents the agency in the community.
  • Possess understanding of the client/staff relationship policy.
  • Perform other duties as assigned.

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

  • Possess a basic understanding of the disease of addiction.
  • Application of knowledge in nutrition, sanitation, and personal hygiene.
  • Ability to follow oral and written directions and to apply techniques for specific needs.
  • Knowledge of community resources.
  • Knowledge of de-escalation methods or ability to be trained in de-escalation methods.
  • Physical ability to move and restrain patients in an emergency situation.
  • Sufficient manual dexterity and physical ability to perform assigned tasks.
  • Ability to successfully interact with a wide variety of people including the patients, the manager and co-workers.
  • Ability to work in an environment where people may be hostile or abusive.
  • Ability to manage time and meet deadlines.
  • Ability to lift and move heavy objects per established policy and procedures.
  • Ability to maintain accurate records and necessary paperwork.
  • Ability to learn and apply training instruction.

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