Employment Opportunities

The quality and effectiveness of any health care service is dependent upon the employment of qualified and motivated individuals. Willamette Family is looking for enthusiastic team members to share in our mission to provide readily accessible, quality mental health and substance abuse services in an atmosphere that promotes compassion, respect and well being.


EQUAL OPPORTUNITY EMPLOYER:
Willamette Family Inc. prohibits discrimination on the basis of any characteristics protected by applicable local, state, federal laws and any agency policy including, but not limited to, discrimination based on race, color, religion, national origin, sex, or sexual orientation.

DATE POSTED: JOB TITLE/POSTING
02/14/2019 Peer Support Specialist
02/14/2019 Certified Medical Assistant
02/08/2019 Mental Health Skills Builder in Substance Use Residential Treatment Program (QMHA)
01/30/2019 Sub-Acute Detoxification Aide/Tech/Support Staff
01/24/2019 Cook - Cheshire
01/24/2019 Detox Counselor
01/24/2019 Mental Health Therapist (QMHP)
01/24/2019 Substance Abuse Counselor/ Outpatient & Women’s Residential
01/18/2019 Medical Accounts Specialist
01/16/2019 Substance Abuse Program Support Services Specialist
01/16/2019 Housekeeper
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JOB POSTINGS

2016 100-Best-Logo-2014
2015 100-Best-Logo-2014
2014 100-Best-Logo-2014
Position/Title: Peer Support Specialist
Location: Multiple Locations
job type: Full-Time
salary: Negotiable/ Depending on Experience
supervisor: Colleen Smith CADCII Director of Health Clinic, PSS, and Housing/ Amy Zamudio, PSS, CHW, Program Supervisor
open until: Position is filled

POSITION SUMMARY:
Under general supervision, PS will work directly with WF individuals obtaining services by assisting in the promotion of abstinence, self-sufficiency and self-determination. The PS works in helping teach concepts of health promotion involving physical, mental, and social wellbeing and removing all other identify barriers to recovery.

MINIMUM QUALIFICATIONS:

  • Successful completion of AMH approved training.
  • Must be on the Oregon Health Authority Traditional Health Worker Registry.
  • A self-identified person in recovery from a substance use disorder/mental health, who meets the abstinence requirements for recovering staff in alcohol and other drug treatment programs (2 years); or (c) A family member of an individual who is a current or former recipient of addictions services.
  • Be acquainted with local community resources.
  • Good verbal and written skills.
  • Able to work some evening and weekend hours.
  • Must be able to maintain confidentiality in accordance with WF policy, HIPPA and 42 CFR Part 2.
  • Must be able to pass criminal background check

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Identify barriers to full participation in service and develop strategies to overcome those barriers.
  • Link individuals with self-help and/or support groups that exist in the community.
  • Coach individuals in the independent use of community supports.
  • Assist clinical staff in interventions with individuals disengaging from services.
  • Document interactions in the permanent record according to OAR’s and WF policy.
  • Completing daily rosters
  • Complete any tasks assigned by the Program Supervisor, Clinical Supervisor, and Director.

Please Submit Resume/Cover letter to: HumanResources@wfts.org

Qualified applicants will be invited for an interview.

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Position/Title: Certified Medical Assistant
Location: Men’s Residential: 1420 Green Acres Rd. Eugene, OR. 97408
job type: Full-Time
salary: Depending on Experience: $13.00-$16.00 per hour
supervisor: Brett Decker, Manager/Director of Men’s Residential
open until: 03/15/19

POSITION SUMMARY:
Will have experience with Willamette Family primary shift medication dispenser systems and protocol for inventory, maintaining, and ordering residents prescription medication. Also have 2 years' experience working with support staff demonstrating an ability to focus and work accurately. We are looking for a candidate with a great attitude, excellent interpersonal skills and solid prior experience dispensing medications. The ideal candidate will be detail oriented, strong at multi-tasking and dedicated to high quality patient care.

MINIMUM QUALIFICATIONS:

  • Certification in an accredited medical assisting program in good standing
  • Certification in BLS for Healthcare Providers
  • Minimum of one-year experience in Primary Care
  • Understanding of behavior health issues
  • Ability to effectively multi task.
  • Must have a valid Oregon Driver's License.
  • Must pass a required criminal records background check.

ESSENTIAL DUTIES AND RESPONSIBILITIES:
This position will be cross trained with other department positions. Duties may include performing functions of other positions on any given work day.

  • Log and document incoming medication for new and existing clients
  • Work with outside practices to maintain current orders from physicians
  • Observe dispensing and administration of client medications under Willamette Family protocol
  • Work closely with Willamette Family Medical clinic to oversee medical care needed by new and existing
    clients.
  • Manage medication refill needs of clients to ensure their medication is in house when needed
  • Assist clients with triage of medical needs
  • Coordinate delivery and pickup of medications with pharmacies
  • Maintain accurate log of all medication coming into and leaving the facility.
  • Dispensing medication per Willamette Family procedure.
  • Fax and log Rx to pharmacy.
  • Coordinate delivery and pickup of medications
  • Inventory incoming medications and put them away
  • Make changes in medication logs per doctors' request
  • Confirm and make medication changes in log books on Friday nights with in-house doctor
  • Fax in-house doctors' medication refills and called in prescriptions on Friday night
  • List and fax list of all medications ordered by in-house doctor on Friday night for copay information for pick up on Saturday
  • Confirm that the pharmacy has all necessary insurance information for new clients receiving medication on
    weekends
  • Communicate the receipt of narcotic medication to counselors
  • Make and distribute copies of in-house doctor's medication sheets to counselors
  • Investigate why medications did not come in on the weekends
  • Assist and refer complicated client questions
  • Be familiar with policies and procedures
  • Collaborate with HealthTech
  • Collaborate with support service safety committee lead

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES:
Knowledge, skills and abilities demonstrating competence through experience or education in the following essential job functions.

  • Communicate any drug interaction concerns to RAC physician and/or client's primary counselor
  • Comply with "The 5 Rights of Medications" every time when allowing access to meds for clients
  • Knowledge and understanding of substance addiction as a progressive disease
  • Effective communication and problem-solving skills.
  • Ability to follow oral and written directions and to apply techniques for special needs.
  • Knowledge of de-escalation methods.
  • Flexibility in responding to changing needs and requirements.
  • Ability to work in an environment where people may be verbally hostile and/or abusive.
  • Ability to manage time and meet deadlines
  • Ability to maintain accurate records and necessary paperwork
  • Knowledge of Microsoft Office products.
  • Knowledge and understanding of basic math skills.
  • Knowledge of community resources
  • Professional written and verbal communication and interpersonal skills.

Please Submit Resume/Cover letter to: HumanResources@wfts.org

Qualified applicants will be invited for an interview.

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Position/Title: Mental Health Skills Builder in Substance Use Residential Treatment Program (QMHA)
Location: Women’s Residential: 687 Cheshire Ave. Eugene, OR. 97402, or Men’s Residential: 1420 Green Acres Rd. Eugene, OR. 97408
job type: Full Time: Hours to be determined
salary: Annual salary depending on experience, starts at $17 per hour
Sign on Bonus: A$1,000 ($500 at the time of hire and $500 with successful completion of trial service).
supervisor: Residential program director/ MH clinical supervisor
open until: Position is filled

MINIMUM QUALIFICATIONS:

  • Demonstration of competence through experience and education in leadership, wellness, oversight and evaluation of services, individual service and support planning, case management and coordination, utilization of community resources,
  • Bachelor’s degree in social work field, counseling, or related field, with emphasis on working with children, adolescence, and adults required
  • Minimum 1 year in a position with similar responsibilities
  • Must meet the QMHA credentialing requirements
  • Valid Oregon Driver’s License required for community activities
  • Must pass a required criminal records background check
  • For an individual recovering from the disease of addiction, continuous abstinence for at least the past two years and demonstration of as defined: OAR 309-019-0125 (10).

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Provide effective, culturally responsive mental health skill building services to individuals and families actively participating in Mental Health Services in the SUD’s residential program
  • Direct coordination with Mental Health Therapists
  • Complete written paperwork and billing within timelines
  • Collaborate with multiple programs in the community to provide services to individuals and families in the community
  • Knowledge of Mental Health assessments and creating individual goals for individuals based on assessment
  • Attend and participate in weekly program meeting
  • Ensures that culturally appropriate services are implemented within the context of social, cultural, racial, gender-specific sensitivity and understanding
  • Communicates and integrates agency mission, goals, policies and procedures into daily practice
  • Participates as a member of the residential program to integrate services into an effective continuum of care that focuses on health and wellness
  • Assures security measures are taken to protect Individual Service Records in accordance with OAR’s, 42 CFR Part 2 and HIPAA
  • Maintain a high level of ongoing knowledge and education regarding mental health services 
  • Other duties as assigned

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES:
Knowledge, skills and abilities demonstrating competence through experience or education in the following essential job functions:

  • Excellent ability to work as a contributing member of multidisciplinary team
  • Understanding and awareness of issues commonly associated with substance abuse and dependence and the effects on individuals, their children and families
  • Excellent organization skills, including tracking and management of multiple cases 
  • Create, Organize and maintain paper and electronic filing systems
  • Prioritize and meet deadlines and manages times
  • Required knowledge of OAR’s, 42 CFR Part 2/HIPAA.
  • Proficient computer skills including Outlook,
  • Has ability to follow oral and written directions and to apply techniques for special needs
  • Has flexibility in responding to changing needs and requirements
  • Has ability to work in an environment where people may be verbally hostile and/or abusive
  • Professional written and verbal communication and interpersonal skills.
  • Ability to learn the Electronic Medical Records

Please Submit Resume/Cover letter to: HumanResources@wfts.org

Qualified applicants will be invited for an interview.

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Position/Title: Sub-Acute Detoxification Aide/Tech/Support Staff
Location: Buckley Detox: 605 W. 4th Ave. Eugene, OR. 97402
job type: Part time/On-call: Various Shifts
salary: Depending on Experience
supervisor: Marc Douthit, Senior Manager
open until: Position is Filled

POSITION SUMMARY:
This position provides direct patient care for a medically monitored 24hour 7 day a week 22 bed detoxification center and a non-medical sobering service. Has the support of the Director, Program Manager, Nursing Manager, and Nursing Care Provider on duty, the Sub-Acute Coordinator and Lead Aide. The facility operates 24/7.

MINIMUM QUALIFICATIONS:

  • For individuals recovering from the disease of alcoholism and/or drug addiction, have maintained continuous sobriety under non-residential, independent living conditions for at least the past two years.
  • Possess training, knowledge and experience demonstrating competence in conduction sobering and detoxification services (Individuals may be provided on-the-job training to meet these requirements and may not exercise primary responsibility to provide client care until these qualifications are met)
  • Possess within six weeks of employment, and maintain a current First Aid and CPR certification.
  • Possess and maintain an Oregon Food Handlers Card within 6 weeks of employment.
  • Possess a firm knowledge of safe handling of blood borne pathogens.
  • Be a high school graduate or equivalent.
  • Possess knowledge of the alcohol and drug withdrawal process and procedures.
  • Possess knowledge of the disease concept of addictions.
  • Possess knowledge and information of 12-step groups and other community resources.
  • Possess basic communication, empathy, listening, and paperwork skills
  • Must have the physical ability to bend, stoop, twist, kneel, reach, squat, pull and lift heavy patients or objects, per established policy and procedures.
  • Must be able to climb stairs several times a day
  • Must be able to document interventions and responses to care. Do so in an accurate, legible, and intelligible manner.
  • Must adhere to agency's non-discrimination policies.
  • Ability to effectively interact with co-workers and patients with diverse ethnic backgrounds, religious views, political affiliation, cultural backgrounds, life-styles, and sexual orientations and treat each individual with respect and dignity

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • The primary responsibility of each staff member is to provide safety, respect and assure all patient rights are adhered to.
  • Maintain confidentiality of all patients and their records according to ISSR/OAR's, 42 CFR Part 2 & HIPAA.
  • Review shift log at the beginning of each shift.
  • Keeps and maintains shift log for each shift to include: notation of any incidents, admissions and discharges.
  • Assures that visitors have signed a Visitors Agreement
  • Checks all property brought in by visitors and patients to assure that contraband is not on the property at any time.
  • Assures that volunteers and community service workers as appropriate, complete household chores and maintain the Center in a clean and sanitary way.
  • Assist and be responsible to Nursing Care Provider and Sub-Acute Detoxification Technician on duty as needed and within aide responsibility guidelines.
  • Assist Nursing Care Provider and Sub-Acute Detoxification Technician in hourly monitoring and observation of all patients/guests.
  • Complete all assigned tasks included on the aide checklist for their shift.
  • Attends staff meetings, in-service training, supervision and any other ongoing education and training program as required by Program Director.
  • Keeps self-aware of all agency policy and procedures, and adheres to them.
  • Conducts self on and off the Center in a professional manner, being aware each staff member represents the agency in the community.
  • Possess understanding of the client/staff relationship policy.
  • Perform other duties as assigned.

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES:

  • Possess a basic understanding of the disease of addiction.
  • Application of knowledge in nutrition, sanitation, and personal hygiene.
  • Ability to follow oral and written directions and to apply techniques for specific needs.
  • Knowledge of community resources.
  • Knowledge of de-escalation methods or ability to be trained in de-escalation methods.
  • Physical ability to move and restrain patients in an emergency situation.
  • Sufficient manual dexterity and physical ability to perform assigned tasks.
  • Ability to successfully interact with a wide variety of people including the patients, the manager and co-workers.
  • Ability to work in an environment where people may be hostile or abusive.
  • Ability to manage time and meet deadlines.
  • Ability to lift and move heavy objects per established policy and procedures.
  • Ability to maintain accurate records and necessary paperwork.
  • Ability to learn and apply training instruction.

Please Submit Resume/Cover letter to: HumanResources@wfts.org
Qualified applicants will be invited for an interview.

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Position/Title: Cook - Cheshire
Location: Women’s Residential: 687 Cheshire Ave. Eugene, OR. 97402/
Men’s Residential: 1420 Green Acres Rd. Eugene, OR. 97408
job type: Full-Time/Part-time. Variable hours/days
salary: Depending on Experience
supervisor: Jolanda Bell, Food Service Manager
open until: 02/06/19

POSITION SUMMARY:
Prepares and cooks family style meals for residents and employees of Willamette Family by performing the following duties.

MINIMUM QUALIFICATIONS:

  • The successful individual must be able to perform each essential duty satisfactorily. A basic knowledge of safe and proper use of kitchen equipment and strong adherence to health and safety standards required.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Cooks meals in quantities according to menu and number of persons to be served.
  • Follow the instructions and menus of the day
  • Must have Food Handler’s Card
  • General cleaning and sanitizing skills a must
  • Must Work well with other employees and clients
  • Other duties may include washing dishes, putting away freight and stocking freezers.
  • May direct activities of one or more workers/clients who assist in preparing and serving meals
  • Excellent work habits required
  • Other duties may be assigned by supervisor

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES:

  • Cooking and general housekeeping experience preferred, will train.

PHYSICAL DEMANDS:

  • Standing for extended periods of time, ability to lift up to 50 pounds infrequently and 10 to 20 frequently.  Job description involves bending stooping & twisting.

Please Submit Resume/Cover letter to: HumanResources@wfts.org

Qualified applicants will be invited for an interview.

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Position/Title: Detox Counselor
Location: Buckley Detox: 605 W 4th Eugene, OR. 97402
job type: Full Time
salary: Dependent on Experience.
SIGN ON BONUS FOR A NEW EMPLOYEE. $500 AFTER 90 DAYS AND $500 AFTER SUCCESFULL COMPLETION OF SIX MONTH TRIAL SERVICE PERIOD.
supervisor: Marc Douthit, Program Director & Milissa Marmon, Clinical Supervisor
open until: Position is Filled

MINIMUM QUALIFICATIONS:

  • Demonstration of competence through experience and education, individual service and support planning, case management and coordination, utilization of community resources, education groups including 12 Step support groups, family and individual therapy or counseling documentation and rationale for services to promote intended outcomes and implementation of all provider policies.
  • Oregon state certification, CADC I or above is required by Willamette Family policy to perform duties associated with this position. CADC II preferred. Applicants working towards certification may be considered for position if application for certification can be made within 6 months of employment.
  • Minimum competency must be demonstrated as defined in: OHA AMH Standards for  Substance Use Disorder Detoxification Services Division 50 with the following qualifications:
    • Have training knowledge and/or experience demonstrating competence in the treatment of substance use disorders, knowledge of substance withdrawal; individual assessment; motivational counseling techniques; trauma informed care.
    • Within six weeks of employment, be currently certified or in process of certification in first aid methods including cardiopulmonary resuscitation.
  • For an individual recovering from the disease of addiction, continuous abstinence for at least the past two years and demonstration of as defined: OAR 309-019-0125 (10).

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Service and treatment planning, program development and record keeping per OAR’s and program policy.
  • Maintain a high level of ongoing knowledge and education regarding addiction treatment. This includes professional development plans (PDP). Complete necessary requirements in order to maintain certification.
  • Communicates and integrates agency mission, goals, policies and procedures into daily practice
  • Assures security measures are taken to protect Individual Service Records in accordance with OAR’s, 42 CFR Part 2 and HIPAA.
  • Complete any tasks assigned by Clinical Supervisor, Program Director and Executive Director.
  • Conduct assessments to identify patient’s level of care need utilizing ASAM PPC-2R.
  • Refer patients to appropriate treatment programs for follow-up care.
  • Participate in direct treatment of patients by attending clinical staff meetings/supervisions.
  • Maintain clinical electronic health records (EHR) on patients’ progress.
  • Arrange transportation and housing for all patients as needed.
  • Conduct educational groups as needed.
  • Work closely with Nursing and Sub-acute Technicians to ensure patient care.
  • Participate in quality assurance and quality improvement activities as directed.
  • Work directly with clinical supervisor for ongoing program development.
  • Do motivational counseling, cognitive behavioral therapies and use trauma informed methods as necessary to improve outcomes.

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES:
Knowledge, skills and abilities demonstrating competence through experience or education in the following essential job functions:

  • Addiction treatment service best practices.
  • Required knowledge in ASAM-PPC 2R, OAR’s, and 42 CFR Part 2/HIPAA.
  • Knowledge of Office 2010 software applications including Outlook.
  • Has knowledge, skill, and experience in evidence-based interventions including Motivational Interviewing, Cognitive            

Behavioral Therapy and other trauma-informed treatment practices

  • Has ability to follow oral and written directions and to apply techniques for special needs
  • Has knowledge of de-escalation methods
  • Has flexibility in responding to changing needs and requirements
  • Has ability to work in an environment where people may be verbally hostile and/or abusive
  • Effectively manages time and meets deadlines
  • Proficient in clinical documentation
  • Professional written and verbal communication and interpersonal skills.

Please Submit Resume/Cover letter to: HumanResources@wfts.org

Qualified applicants will be invited for an interview.

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Position/Title: Mental Health Therapist (QMHP)
Location: Downtown Outpatient: 149 W. 12th Ave. Eugene, Or. 97401
job type: Full Time
salary: Depending on Experience
supervisor: S. Eileen Watters, LPC, QMHP/Program Manager: Lynae Nelson, LPC, QMHP
open until: Position is Filled

POSITION SUMMARY:
As a licensed mental health provider in Lane County, Willamette Family offers individual therapy for adults, children, and adolescents, family therapy, couples therapy, and group therapy. Mental Health services exist within a comprehensive array of integrated services including substance abuse treatment, children and family services, and primary health care (see www.wfts.org).

MINIMUM QUALIFICATIONS:

  • Flexibility: some evenings and weekend hours may be asked and may be asked to provide treatment at more than one Willamette Family clinic location
  • Comfortable with providing services in the community
  • Strong verbal and written communication skills
  • Strong interpersonal skills and ability to work as part of a multi-disciplinary team
  • Ability to learn and utilize electronic medical records system
  • Ability to multi-task
  • Reliability and consistent attendance
  • Preference given for bi-lingual, English/Spanish fluency

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Skills, experience, and ability to provide effective, culturally responsive mental health services (assessment and treatment) to diverse populations
  • 1 year or more experience working with individuals, families, and groups in an integrated treatment setting
  • Understanding and awareness of issues commonly associated with substance abuse and dependence; co-occurring treatment experience preferred
  • Experience and ability to use evidence based interventions and treatment modalities
  • Maintain confidentiality in accordance of 42 CFT Part 2 and HIPPA
  • Ability to keep and maintain up to date files with appropriate and thoughtful documentation
  • Ability to meet explicit deadlines and paperwork requirements
  • Ability to function as a member of a multidisciplinary team
  • Ability to assist with mental health crisis situations during scheduled working hours
  • Ability to learn and to utilize electronic data systems and case record documentation
  • Complete any tasks assigned by the Program Manager, Clinical Supervisor, and Program Director
  • Participate in on call crisis after hours phone rotation

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES:

  • Master’s Degree or higher in social work, counseling, marriage and family therapy, or related field.  Must be eligible to become Qualified Mental Health Professional (QMHP).
  • Preference will be given for applicants who are licensed mental health professionals, (LPC, MFT, or LCSW) and/or who have substance abuse disorder treatment certification (CADC I, CADCII, CADCIII, or MAC).
  • For an individual recovering from the disease of addiction, continuous abstinence for at least the past two years and demonstration thereof as defined in ISSR 309-032-150.

COMPENSATION:

  • Beginning Hourly Wage DOE
  • Generous benefit package
  • Clinical supervision
  • CEU opportunities

Please Submit Resume/Cover letter to: HumanResources@wfts.org

Qualified applicants will be invited for an interview.

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Position/Title: Substance Abuse Counselor/ Outpatient & Women’s Residential
Location: Springfield: 1651 Centennial, Springfield OR. 97478
Cheshire: 687 Cheshire Ave. Eugene, OR. 97402
job type: Full Time
salary: The SA counselor position is eligible for a generous benefits package commencing at 3-months. Package includes medical, dental, vision, 403(b), sick and vacation paid time off, life, disability, and a minimum of 2 hours of professional development and training available per month.
SIGN ON BONUS FOR A NEW EMPLOYEE. $500 AFTER 90 DAYS AND $500 AFTER SUCCESFULL COMPLETION OF SIX MONTH TRIAL SERVICE PERIOD.
supervisor: Trina Renfrow & Brett Decker
open until: Position is Filled

MINIMUM QUALIFICATIONS:

  • Oregon state certification (CADC) is required of all counselors, or demonstration of active progress towards certification within timelines
  • If recovering from alcohol/drug addiction, must provide documentation of sobriety for a minimum of two years and must be in a program of recovery
  • Must pass a required criminal records background check
  • Must adhere to the agency’s non-discrimination policies
  • Ability to effectively interact with co-workers, clients, and others with diverse ethnic backgrounds, religious views, political affiliation, cultural backgrounds, life-styles, and sexual orientations and treat
  • Demonstration of competence in the treatment of SUDS as defined: ISSR 309-032-1520 (3) (c)

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Interact with the service population providing individual and group therapy.
  • Provide educational presentations on substance abuse and other related issues.
  • Service planning, file management and record keeping per OAR’S and program policy.
  • Serve as a liaison between WF and other service agencies.
  • Provide culturally appropriate services, implemented within the context of social, cultural, racial, gender-specific sensitivity and understanding
  • Participate in clinical staff meetings.
  • Assess ongoing needs of individuals and make appropriate referrals.
  • Provide immediate crisis intervention and assistance in developing safety plans.
  • Participate in weekly supervision sessions with Clinical Supervisor.
  • Provide comprehensive authorization reviews for insurance companies
  • Complete necessary requirements in order to maintain certification.
  • Ad hoc assignments as requested

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES:

  • Knowledge and understanding of substance addiction as a progressive disease
  • Knowledge, understanding, and expertise in providing effective, evidence-based substance addiction treatment services
  • Knowledge, skill, and experience in evidence based interventions including Motivational Interviewing, Cognitive Behavioral Therapy, and other trauma-informed treatment
  • Required knowledge in ASAM-PPC 2R, ISSR/OAR’s, 42 CFR Part 2/HIPAA.
  • Above average skills and Knowledge of Office 2010 software applications including Outlook, as well as navigating Electronic Medical Records software
  • Professional written and verbal communication and interpersonal skills.
  • Effective problem solving skills.
  •  Ability to follow oral and written directions and to apply techniques for special needs
  • Knowledge of de-escalation methods
  • Flexibility in responding to changing needs and requirements
  • Ability to work in an environment where people may be verbally hostile and/or abusive
  • Ability to manage time and meet deadlines
  • Ability to maintain accurate records and necessary paperwork

Please Submit Resume/Cover letter to: HumanResources@wfts.org

Qualified applicants will be invited for an interview.

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Position/Title: Medical Accounts Specialist
Location: Downtown Outpatient: 149 W. 12th Ave. Eugene, OR. 97401
job type: Full-Time
salary: Based on experience
supervisor: Jennifer Lewis
open until: 1-31-19

POSITION SUMMARY:
This is a full time, non-exempt position.  The Medical Accounts Specialist performs insurance/billing clerical duties.  The Medical Accounts Specialist posts insurance payments and denials in agency EHR system.  Verifies patient insurance eligibility and verifies account information against insurance program specifications.  This position resolves routine patient billing inquires/problems and follows up on balances due.  The Medical Accounts Specialist will assist with processing charges, posting payments, denials and adjustments.  The Medical Accounts Specialist maintains subsidiary patient accounts balances and provides the Billing Manager monthly patient billing and accounts receivable reports.  This position may perform other general clerical or accounting functions as assigned.  Reports to the Business Manager.

MINIMUM QUALIFICATIONS:

  • High school diploma or equivalent completion.
  • 1-2 years college related to medical billing preferred.
  • 3 years relevant work experience

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Review insurance explanation of benefits to post payments accurately
  • Ensures that insurance benefits of clients have been verified.
  • Ensures services are billed using the appropriate service code and units.
  • Ensures services are entered into billing software accurately and in a timely manner.
  • Monitors client direct pay contracts and notifies admissions when payments are in arrears.
  • Researches and re-bills applicable claim denials
  • Enter client contracts and payments
  • Reviews and reconciles patient accounts
  • Prepares monthly reports

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES:
Knowledge, skills and abilities demonstrating competence through experience or education in the following essential job functions:

  • Knowledge of medical billing and insurance.
  • Knowledge of managed care, OHP, PPO plans, eligibility, authorization, referral, billings and reimbursement processes
  • Knowledge of ICD-9 and CPT-4 coding
  • Knowledge of related industry, state, and federal standards, laws, and regulations.
  • Experience with various computer software including Microsoft Word and Excel.  Ability to navigate through computer systems.
  • Ability to work independently
  • Excellent time management and organization skills
  • Strong verbal communication and written correspondence skills.
  • Proficient keyboarding ability
  • Ability to maintain a professional manner and appearance
  • Skill in interpersonal relationships
  • Dependable in both production and attendance
  • Able to sit for extended periods of time
  • Able to bend, stoop, reach above head
  • Able to lift and carry up to 20 pounds 

Please Submit Resume/Cover letter to: HumanResources@wfts.org

Qualified applicants will be invited for an interview.

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Position/Title: Substance Abuse Program Support Services Specialist
Location: Women’s Residential: 687 Cheshire Ave. Eugene, OR. 97402
job type: Full-Time: Various Days 2:00pm-10:00pm or Part-Time: Sat & Sun 6:00am-2:00pm
salary: Depending on Experience, $11.00-$14.00 per hour
supervisor: Rose Latimer, Supervisor and Trina Renfrow, Manager/Director of Women’s Residential
open until: Until position is filled

MINIMUM QUALIFICATIONS:

  • For an individual recovering from the disease of addiction, continuous abstinence for at least the past two years and demonstration of as defined: ISSR 309-032-1520 (4).
  • Have an understanding of Substance Abuse Treatment as well as psychotropic medications.
  • Valid ODL, with a clean driving record.
  • Pass Criminal background check.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Telephone reception: receiving incoming phone calls, routing calls, taking messages, providing general information.
  • Dispense medications in accordance with Willamette Family Policy and procedure.
  • General office duties: make copies, send faxes, sorting mail and occasionally assist individuals to complete forms.
  • Assist counselors with a variety of office duties, including file maintenance.
  • Maintain confidentiality in accordance of 42 CFR Part 2/HIPAA
  • Drive residents to a variety of appointments and meetings.
  • Provide a variety of support to all residents including assisting parents and children & crisis intervention.
  • Collect U.A.s from residents.
  • Notify managers, supervisors, counselors, and family advocates of necessary information regarding residents at the facility.
  • Oversee curfews and bedtimes. Complete bed checks.
  • Monitor visitation.
  • Maintain daily log.
  • Complete any tasks assigned by the Program Manager/Clinical Supervisor and Program Director.

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES:

  • Able to learn new skills and keep up with the changes in the program
  • Data entry
  • Multi-line phone systems
  • Professional written and verbal communication and interpersonal skills
  • Multi-tasking

Please Submit Resume/Cover letter to: HumanResources@wfts.org

Qualified applicants will be invited for an interview.

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Position/Title: Housekeeper
Location: Cheshire: 687 Cheshire Ave. Eugene, OR. 97402
job type: Part Time with opportunity to go to Full Time
salary: Depending on Experience
supervisor: Lori Jacobsen, Facilities Manager
open until: 01/29/2019

MINIMUM QUALIFICATIONS:
It is the policy of Willamette Family Inc. that the person holding the position of housekeeper shall possess the following qualifications at the time of hire:

  • For an individual recovering from the disease of chemical dependency, continuous sobriety for the immediate past two (2) years.
  • Understanding and acceptance of Willamette Family, Inc. Philosophy of Treatment and its implications.

ESSENTIAL DUTIES AND RESPONSIBILITIES: (include, but are not limited to the following):

Laundry:

  • Keep laundry room organized and clean.
  • Wash and dry client clothes and linens; and any linens, raga, and kitchen garments having to do with operation of business.
  • Notify program managers when laundry loads are completed so that client reps can assist in folding and delivery of clean laundry.
  • Supervise client reps while they are in the laundry room.
  • Fold business-related laundry.

Cleaning:

  • Dust mop following areas daily: lobby, south hall, west hall, east hall, counselor aide
  • station, laundry room, cafeteria, and staff lounge.
  • Wash floors listed in twice a day.
  • Clean lobby bathrooms daily including floors.
  • Vacuum any carpeted rooms once per week.
  • Empty trash receptacles in all rooms.
  • Broom front, side, and back patios daily.
  • Buff & clean floors weekly.
  • Perform walk-throughs weekly. 

Stocking:

  • Keep all bathrooms stocked with dispenser soap, dispenser towels, toilet paper, and working light bulbs.
  • Keep janitor’s supply closet clean and organized. Write up purchase requisitions for supplies as needed.
  • Keep client mini-stores stocked with fresh linens, toilet paper, diapers, etc.

Please Submit Resume/Cover letter to: HumanResources@wfts.org

Qualified applicants will be invited for an interview.

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